FREQUENTLY ASKED QUESTIONS

+ How Do I Create A Treatment Area?

With the headset donned, press the minus button (-) on the right side surface of the headset. You will then be greeted by the playspace creation tool; follow the instructions placed before you.

+ When I Put On The Headset, I see Movement Tracking Lost, How Do I Fix This?

This occurs when the black bar on the front of the headset is blocked. To fix the issue, click the oblong button underneath the minus button on the right side surface of the headset. After button press, you will be greeted by the playspace creation tool.

+ How Do I Recenter My Environment When I Am inside An Exercise?

To recenter the environement around you, hold the home button found in the middle of the controller (ying yang logo) for 2 seconds. The environment will now be recentered around you.

+ How Do I Set Up Leg Day?

Leg day requires the leg strap located in your XR Therapy System box; you should find one for each leg in the box. Follow the picture below noticing that the elastic strip is on the lateral side of the leg and the text on the strap is upside down. Then place the right or left (matching the controller to the leg) controller within the leg strap with the control stick facing forward. Make sure you are sitting in a chair before you begin the exercise and hit the calibrate button on the tablet. You are now all set to play leg day.

+ Why Are My Controllers not on?

To save battery, the controllers will go into rest mode when the headset is not in use or turned off. To turn on on the controllers, power on the headset, the controllers should automatically turn on. If they do not, then quickly tap the home button. They will now be powered on and connected to the headset.